Outlook 2010 - IMAP Subscribing to folders Here's a link for subscribing to folders in Outlook 2010: Make sure to make a backup first to see if you can recover emails later. And if that all fails, then I recommend trying to re-create the account from scratch after deleting it first. I would suggest trying rebuild the subscriptions first, if that doesn't work, then try rebuild the account, or use the Microsoft repair option for their files - they have a utility to help rebuild their files. The worst case scenario would be to delete and then re-create the account. The error you're seeing is a generic internal Microsoft error - it unfortunately has nothing to do with our servers. You can try to re-define the subscriptions to the folders to see if that will resolve the issue. The Goal is to make sure both Tabs match and have the folders you want to sync listed.ĥ.It appears that definitions for your subscriptions were either damaged or lost for that mailbox. If the Icon is missing you should not see that folder under the "Subscribed" Tab. Under the "All" Tab, it's important you see a folder Icon for each of those folders. You will notice 2 tabs above the list of folders, "All" and "Subscribed".
From the Mail Section in outlook, Right click on "INBOX"Ĥ. Choose every IMAP account in the left and uncheck "Include the selected account in this group" box.ġ. Steps 13-16 are optional if the new group you created does not send/receive.ġ5. Under "When Outlook is Offline" Check "Include this group in send/receive (F9.)" Select the new Group Name and make sure "Include this group in send/receive (F9)." and "Schedule an automatic/send receive every 30 minutes."(Default is 30, however you can reduce this to 1) are checked. Repeat steps 7-9 for each IMAP account if you have more than one.ġ2. Make sure "Send mail items," "Get folder unread count for subscribed folders," and "Receive mail items" are checked and "Download complete items including attachments for subscribed folders" is selected.ġ0. Check the "Include the selected account in this group" box.ĩ.
Click "Define Send/Receive Groups." It should be the second option from the bottom.Ĩ. Outlook 2013, perform the following steps:ģ. Option: Root folder path, this should just show "Inbox" File > Account Settings > Account Settings…ĥ.
To set the root folder path for your IMAP account:ġ. Unfortunately, Outlook doesn’t detect this automatically but you can set it manually. Below are some common techniques you can try to resolve these kinds of issues. There could be a number of possible issues related to a mailbox not syncing properly when using Outlook 2013.
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